Event Support Agent

Are you passionate about events? Do you know how to inspire people? And are you someone who always goes all out? Then come on board the fast-growing team of Easyfairs Belgium! At Easyfairs, we believe in working with passion and entrepreneurship! You will be given plenty of room to take initiative and develop your talents. The Easyfairs Academy, our own training program, helps you achieve challenging, professional goals through internal training and coaching. In addition, there is also a lot of attention for well-being at work thanks to numerous initiatives in terms of health and relaxation. The Easyfairs group manages 8 event locations in Belgium, the Netherlands and Sweden, employs more than 800 people and organizes more than 200 events in 12 countries. Our mission? Organizing extraordinary experiences and future-oriented events that bring communities closer together and prepare them for the future. “Visit the Future” at Easyfairs!

Job description:

• You contact customers/exhibitors by telephone with the aim of informing, motivating and guiding them in attracting visitors.
• You encourage exhibitors to participate in the live or online kick-off.
• You ensure that exhibitors complete their online profile so that they have sufficient visibility on the trade fair website.
• You answer numerous practical questions regarding their trade fair participation or you refer them to the right internal contact person.
• You are multi-deployable when the trade fair for which you are responsible takes place.
• You regularly visit a trade fair to optimize contact with the exhibitor.

Profile

• You have experience in conducting qualitative calls in a B2B environment.
• You get satisfaction from telephone customer contact.
• Did you get a Bachelor's degree? Great, but this is not a requirement. We are looking for someone with the right passion and skills.
• You are eager to learn and can switch quickly.
• You know that flexibility is inherent to the event sector and you feel comfortable with this way of working.
• You are Dutch speaking and you have a fluent knowledge of French (especially oral).
• You know how to tackle things and you have strong communication skills.
• You can work smoothly with MS Office.